The objective of this Privacy Policy is to define and notify you and all users of our Platforms of: (a) the type of information we collect from users of our Platforms; (b) the standards we adhere to, and the measures we take to protect and secure the information collected on our Platforms; (c) the purposes and uses to which we put information collected our Platforms to; (d) the entities with who we may share the information collected on our Platforms; (e) whether, and if yes, how you may exclude certain defined information from our collection and/or use; (f) the implications, if any, of
such exclusions as in paragraph (e); and (f) the channels for contacting us information the event that you have questions, complaints, and/or observations regarding this Privacy Policy or its operation and/or application to you.


Each of the following terms used in this Privacy Policy has the respective meaning set against it in the list below

8MG, 8MG Limited

A limited liability company incorporated in Nigeria with RC number 1783977


Small blocks of data placed by our servers on your device when you visit or use any of our Platforms to enable our Platforms remember your preferences and/or actions whenever you visit or use our Platforms.


The information that could be used to identify you or your devices when you use any of our services in-store or on our platforms. The term includes, but is not limited to, sensitive personal and non-personal information given, obtained, and/or used directly or indirectly with other information.·        

Data Protection Laws

any law for the time being in force on data protection and/or processing applicable to your use of our platforms and our collection of data.


Third party entities (including related entities and our subsidiaries) in contractual relationship with us for the purposes of our business.


This term covers our website,, our sub-domains, microsites, mobile applications and other electronic and/or internet platforms owned and maintained by us.

Service Providers

All entities in contractual relationship with us, and to whom we will share, disclose, or give your data for the processing data for any particular use. This term includes affiliates, subsidiaries, associates, joint venturers of, or with, 8MG Limited.

User or You 

the natural person who accesses our stores and our Platforms.


8MG collects Data for the various purposes set out in this Privacy Policy. Without limitation, the Data collected by 8MG
includes Data in
the following categories:

information: first and last name, email address, postal address, country, employer, phone number and other similar contact data.

information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and other similar data.

information: website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and similar technologies.

information: the date of the transaction, total amount, transaction history and preferences and related details.

Health related
information, such as information or records relating to Your medical/ health history, health status, details of treatment plans and medication prescribed by a Medical Practitioner, dosage details such as frequency of dosage, alternative
medication, medicines ordered by You through the Platform, laboratory testing results and any other information inferred there from

Product and
service information: Your account membership number, registration and payment information, and program-specific information, when you request products and/or services directly from us, or participate in marketing programs.

information: Age, sex, date of birth, marital status, nationality, details of government identification documents provided, occupation, ethnicity, religion, travel history or any other personal information provided in responses to surveys or questionnaires. 

Your reviews, feedback and opinions about our products, programmes and services.

Loyalty programme information: your loyalty membership information, account details, profile or password details and any frequent flyer or travel partner programme affiliation.


8MG collects information from Users through any or all of the following ways:

Directly from You

The information you enter on 8MG’s websites or mobile applications or directly given to us in any other way, such as in any partner outlet is stored and saved for the purposes described in this policy. Fuller details are given below.

Automated collections

Technologies such as Cookies are customarily used to receive and store information whenever you interact with us. Fuller details are given below. 

Electronic mails

8MG is alerted when you open e-mails from us or click in any links in the emails you open. You can always unsubscribe from marketing emails from us.

Other Websites and Platforms

We receive and store certain types of information when you interact with third-party websites that use our technology or with whom we have a specific agreement. Because we process this information on behalf of the applicable website operators, collection, processing, and use of such information is subject to the applicable website operators’ privacy policies and is not covered by our Privacy Notice. 


Other Sources: 8MG may also collect and store information from 3rd party applications and sites that you authorize to interact directly with our Platforms. Typically, this includes Data used by such 3rd party systems to identify you, your account, or your stored information and Data of a similar nature. 


Previously authorized Information. Information that you previously authorized us, or any systems associated with our Platforms, or any entity related to us to collect may be collected subsequent to the time of the authorization.


Right to Stop the Collection of Information or Revoke Previous Authorizations to Collect. 8MG will always allow for Users to stop the collection of information under any of the heads listed above or to revoke the collection of any previously authorized piece of information. Any election made by you in this regard will be respected by 8MG. Furthermore, Users will always have the option to decline to share information with 8MG.

Data Collected Directly from You

Here are examples of when and how 8MG may collect data directly from you:

Generally, when you visit our partner stores or use any of our Platforms;

Upon registration to use our services or any products associated with our services;

When you initiate, attempt to initiate, conduct or conclude any transactions in our partner stores or on any of our Platforms;

When you participate in any poll or survey by us or conducted on our behalf;

When you agree for us to send communications such as promotional offers to you; and

When any information is given to us by you when you use our services.

Automated collections

8MG automatically collects information from you when you visit partner stores or use any of our Platforms. The information automatically collected includes users’ systems’ IP addresses, details of operating systems, details of devices used and their language settings as well as browsing details.


Information collected automatically is typically used to enhance and improve 8MG’s contents, user experience on our Platforms, and to gain analytical insights into available Data. Information automatically collected via Cookies and other similar technologies, is also typically aggregated to obtain certain usage measurements that are useful for evaluating
value provided and initiating site improvements.


Any or all the above Data may be required by us from time to time to provide information relating to 8MG and to work on the experience when using our Platforms. Specifically, Data may be used by 8MG to carry out our obligations arising from any contract entered into between you and us; provide products and/or services and communicate with you about products and/or services offered by us; enable us to offer their products and/or services and communicate with you about such products and/or services; processing, disclosing, transmitting, and/or sharing the data/information with 8MG partners and service providers, and other third parties which have business or contractual dealings with us; provide you with offers, personalized services and recommendations and improve your experience on our Platforms; operate, evaluate and improve our business and our Platforms; generate aggregated data to prepare insights to enable us to understand customer behaviour, patterns and trends with a view to learning more about your preferences or other characteristics; provide privileges and benefits to Users, marketing and promotional campaigns based on your profile; in connection with loyalty or other similar programs owned and operated by us or by other related 8MG entity; communicate with you (including to respond to your requests, questions, feedback, claims or disputes) and to customize and improve our services; to enhance your experience and bring you access to membership or
other similar
programs, rewards and offers from 8MG; enforce the terms of use of our Platforms; protect against and prevent fraud, illegal activity, harm, financial loss and other legal or information security risks; and serve other purposes for which we provide specific notice at the time of collection, and as otherwise authorized or required by applicable law.

8MG treats the above inferences as personal information (or sensitive personal information, as the case may be), where required under applicable law. Some of the above grounds for processing will usually overlap and there may be several grounds which justify our use of your personal information.

Where required under applicable law, 8MG will only use your personal information (including sensitive personal information) with your consent; as necessary to provide you with products and/or services; to comply with a legal obligation; or when there is a legitimate interest that necessitates the use.


Our website and mobile application do not offer products or services for use by minors. Persons
18, may only use our Platforms with the involvement of a parent or guardian.


We may share your Data with/ for Partners:  We may make available to you services, products, or applications provided by Partners for use on or through our website or mobile application. If you choose to use such service, customer information related to those transactions may be shared with such Partner. 

Such Partners will be required to respect the security of your Data and to treat it in accordance with this privacy policy and applicable law.

Service Providers: We may share your Data with Service Providers. Examples include storing and analyzing Data, protecting and securing our systems, providing search results and links, providing customer service, credit analysis, processing your information for profiling, user analysis and payment processing. 

Information from Other Sources: We may obtain information from other sources. An example of this is when you authorize a third-party website  to interact directly with our Platforms to provide or receive Data about you. In that case, we might receive such Data used by that third-party website to identify your account with that website. 

These Service Providers will be required to only process Data in accordance with express instructions and as necessary to perform services for purposes setexpress forth in this Privacy Notice. The Service Providers will also be required to safeguard the security and confidentiality of the Data they process by implementing appropriate technical and organizational security measures and confidentiality obligations binding employees accessing Data.

 Protection of 8MG: We may release Data when we believe release is appropriate to comply with

applicable law or legal process, enforce or apply the Terms of Use of our website or mobile application and other agreements, protect 8MG against harm or financial loss, when we believe disclosure is necessary to protect individuals’ vital interests, or in connection with an investigation of suspected or actual fraudulent or illegal activity. This may include exchanging information with other companies and organizations for fraud protection, risk management and dispute resolution. This does not include selling or otherwise disclosing personal information of users for commercial purposes in violation of this Privacy Notice. 


Combinations and Transfers: As we continue to develop our business, we might sell or buy subsidiaries or business units. Your Data (including in relation to loyalty programs) may be transferred as part of such transaction. Any Data that we receive from a third party pursuant to such transactions will be processed in accordance with this Privacy Notice and
applicable law. 


Third Parties: We may also share your Data with other third parties where: 

You request or authorize us to do so;

We need to comply with applicable law or respond to valid legal process; or

We need to operate and maintain the security of our website or mobile application, including to prevent or stop an attack on our computer systems or networks.

We require these third parties by contract to only process sensitive personal data in accordance with our instructions and as necessary to perform services on our behalf or in compliance with applicable law. We also require them to safeguard
the security and confidentiality of the sensitive personal data they process on our behalf by implementing appropriate confidentiality, technical and organizational security measures.



We will use technical and organisational measures to safeguard your Data and we store your Data on secure servers. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us by e-mail at our email address provided below. 



8MG retains Data for as long as necessary for the use of our products and/or services or to provide access to and use of our website or mobile application, or for other essential purposes such as complying with our legal obligations, resolving
disputes, enforcing our agreements and as long as processing and retaining your Data is necessary and is permitted by applicable law. Because these needs can vary for different data types and purposes, actual retention periods can vary
Even if we delete your Data, including on account of exercise of your rights under this policy, it may persist on backup or archival media for audit, legal, tax or regulatory purposes.



When we process Data about you, we do so with your consent and/or as necessary to operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests
of Tata 1mg as described in this Privacy Notice.

You have the following rights in relation to your sensitive personal information and you can exercise it by submitting a request as described in the “How to Contact Us” section below.

Right to Access, Review and Modify 

Right to Correction 

Right to Withdraw Consent 

It is important that the Data we hold about you is accurate and current. Please keep us informed if your personal information changes during the period for which we hold it. 


Data collected under this Privacy Notice is hosted on servers located in locations approved by 8MG from time to time.



We take steps to ensure that the Data we collect under this Privacy Notice is processed according to the provisions of this Privacy Notice and the requirements of applicable law.

To ensure that your Data receives an adequate level of protection, we have put in place appropriate written contracts with partners that we share your Data with. This ensures your Data is treated by such parties in a way that is consistent with applicable law.


If any court or competent authority finds that any provision of this Privacy Notice (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Notice will not be affected.



Our business changes constantly and our Privacy Notice may also change . We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website and mobile application
frequently to see recent changes. The updated version will be effective as soon as it is accessible. Any changes will be immediately posted on our website and mobile application and you are deemed to have accepted the terms of the updated
Privacy Notice on your first use of our website or mobile application or first purchase of the products and/or services following the alterations. We encourage you to review this Privacy Notice frequently to be informed of how we
are protecting your information. 



To request to access, review, update, or withdraw your consent for your personal information or to otherwise reach us, please submit a request by e-mailing us at  You may contact us for information on service providers with whom we may share your Data in compliance with this Privacy Notice and applicable law.



Please see below the details of our grievance officer:

Name: Chioma Ozoemelam


Address: 9B, Emma Abimbola Cole, Fola Osibo, Lekki 1, Lagos State, Nigeria.